Our values


IN INDONESIA As a global company with a diverse range of employees – we are united by our common goals and values.

IN INDONESIA Amadeus believes that our values and the way we do things unite employees in a single approach to doing business around the world.
We recently evolved our Values ensuring they still apply in complex and rapidly changing environments. This was done collectively across the organisation. We conducted sessions at 10 Amadeus sites and collaborated with over 250 colleagues all over the world to determine our aspirations as a company, and what we can expect of each other.

Here’s a video that shows the collaborative journey we undertook to obtain our core values:

From this exhaustive research we identified the values and behaviours that serve as a compass for our actions and describe how we behave in the world and what you can expect from Amadeus.

Customers first

• We listen carefully and work as partners
• We keep our promises
• We are committed to our customers’ success

Aiming for excellence

• We strive to achieve outstanding results in a competitive market
• We learn from our mistakes
• We innovate and welcome change

Working together

• We respect and embrace the diversity of all people and cultures
• We collaborate positively across teams
• We communicate clearly and act decisively

Taking responsibility

• We are accountable for our own work
• We act as owners and use company resources carefully
• We continuously develop our skills and knowledge 

Our values and behaviours serve as guidance for management and employees alike to live these values when conducting business.